Terms of Service

1. Acceptance of Terms

By accessing or using ChildcareOps ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by ChildcareOps, located at 123 Main Street, Suite 100, New York, NY 10001.

2. Description of Service

ChildcareOps is a web-based compliance and operations management platform designed for childcare centers. It provides tools for tracking staff credentials, child documents, operational logs, team management, and compliance alerts.

3. Account Registration

You must create an account to use the Service. You agree to provide accurate information and to keep your credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old to create an account.

4. Subscriptions and Billing

ChildcareOps offers free and paid subscription plans. Paid plans are billed monthly. All payments are processed securely through Stripe. Subscription fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Transmit harmful, offensive, or malicious content
• Resell or sublicense access to the Service without authorization
• Interfere with the integrity or performance of the Service

6. Data Ownership

You retain ownership of all data you enter into the Service. By using the Service, you grant ChildcareOps a limited license to store and process that data to provide the Service to you. We do not claim ownership of your content.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms.

8. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied. ChildcareOps does not warrant that the Service will be error-free or uninterrupted. Compliance alerts are provided as a convenience tool; you remain solely responsible for ensuring your organization meets all applicable licensing and regulatory requirements.

9. Limitation of Liability

To the maximum extent permitted by law, ChildcareOps shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your access to the Service at any time for violations of these Terms. You may cancel your account at any time through account settings. Upon termination, your right to use the Service will cease.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York County, New York.

12. Contact