Privacy Policy

1. Who We Are

ChildcareOps ("we," "us," or "our") is a compliance and operations management platform built for childcare centers. Our registered address is 123 Main Street, Suite 100, New York, NY 10001. You can contact us at support@childcareoperations.com.

2. Information We Collect

We collect information you provide directly when you create an account or use our service, including:

• Account information (name, email address, organization name)
• Staff and child records entered into the platform
• Credential and document information for compliance tracking
• Billing information processed securely through Stripe
• Usage data and activity logs within the application

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the ChildcareOps platform
• Send compliance alerts and notifications you have configured
• Process payments and manage your subscription
• Respond to support requests
• Maintain security and prevent fraud

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform (such as cloud hosting and payment processing), subject to confidentiality obligations. We may disclose information when required by law.

5. Payment Processing

All payment transactions are processed by Stripe, Inc. We do not store full credit card numbers on our servers. Stripe's privacy policy is available at stripe.com/privacy.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@childcareoperations.com.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), access controls, and regular security reviews to protect your information.

8. Children's Privacy

Our platform stores records about children enrolled in childcare centers. This data is entered and managed by authorized staff of the childcare organization. We handle such data in accordance with applicable privacy laws including COPPA where applicable.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: